How do Marypop babysitting services work?

Frequently asked questions about the Marypop babysitting service

 

PARENTS

1. How are rates fixed?

It is the babysitters who freely set their rates, in line with the minimum legal salary of the country in which they provide their services.

2.  What is the rate displayed on the site for each babysitter?

The rate displayed on the site represents the babysitter's net salary per hour + Marypop's commission.

The net rate displayed on Marypop does not include :

- social and employer's charges

- paid holidays for the babysitter (if you have chosen a permanent contract, "CDI" in French)

- the precariousness premium paid at the end of the contract (if you have chosen a limited duration contract, "CDD" in French). 

Marypop baby-sitters are not self-employed: the parent is their employer. The parent therefore declares his/her baby-sitter to Pajemploi and pays the employer and employee contributions. The parent can receive CAF assistance (monthly) and deduct part of the annual expenses from his/her taxes (once a year).

The commission received by Marypop is not to be declared and is not tax deductible.

3. How is my babysitter paid?

Marypop works with a payment service provider (Stripe) that allows you to pay with a single click by credit card.

4. Is my payment secured?

We use the services of Stripe, a company specialised in secure payments and hosting of bank details. Stripe is PCI Level 1 certified, the highest level of security.

5. Why should I pay via marypop.com?

First of all, it's convenient! No need to withdraw money before you go home! Moreover, by using Marypop to pay, you avoid any misunderstanding or omission at the time of payment: you pay the exact amount that corresponds to the service performed, without discussion.

6. How is the Marypop platform remunerated?

Marypop charges parents a commission of €2/hour for babysitting, which allows it to develop the platform and select the best babysitter profiles.

Parents can also subscribe to an unlimited package, which is not mandatory and not tacitly renewable, and which allows them to book baby-sittings without limit during one month.

7. How are babysitter profiles checked?

The Marypop team carefully checks each babysitter profile. The documents requested and examined are: identity papers, diplomas and certifications related to childhood. We also ask each babysitter to write his/her ad in each language he/she speaks. Finally, we have at least one contact with the baby-sitters by phone, email, sms or whatsapp.

8. Do I have to declare my babysitter?

Declaring your babysitters and having a contract between you and them is mandatory. Indeed, this allows you to be covered by insurance, as well as to benefit from tax advantages up to 50% of the amount of expenses incurred (salaries + social contributions) up to a maximum of 12.000 euros, which may be increased in certain cases. For further information, you might visit :

https://www.impots.gouv.fr/

https://www.tpee.urssaf.fr/tpeewebinfo/cms/lang/fr/page205.html 

https://www.pajemploi.urssaf.fr

https://www.jurifiable.com

Pajemploi puts at your disposal contract templates: https://www.pajemploi.urssaf.fr/contrats

The CAF booklet will guide you through the process: http://www.caf.fr/guide

9. What are video services about?

The video services offer you a video support service between children and multilingual speakers: simple exchange, animation or homework support... you decide the mission entrusted to your video-sitter.

10. How do video services work?

1. You select the "video" service on Marypop's home page and the language spoken: no need to select your city, as the service is provided by video.

2. You send a message to the baby-sitter of your choice from www.marypop.com, and you exchange about your wishes, tastes and languages of your children. Exactly like baby-starting.

3. You book an online session

4. You pay online and you automatically receive the phone number of your videositter by e-mail, who also receives yours.

5. On the day, you connect each other via video from Whatsapp, Skype or any video service of your choice.

Translated with www.DeepL.com/Translator (free version)

11. How do I leave a review about my babysitting?

To leave a review, simply log in with your email address and password on www.marypop.com and click on the profile of the babysitter concerned. Then click on "View reviews" and "Write your review". After a possible moderation, your review will be published on the site within 48 hours.

 

BABYSITTERS

1. What is the minimum age to become a Marypop babysitter?

It is possible to babysit from the age of 16. Any minor wishing to work must be authorised to do so by his or her legal representative (father or mother, for example), unless he or she is emancipated.

2. Is the service charged for babysitters?

The Marypop service is 100% free for babysitters. In particular, the profiles of babysitters are checked free of charge by our teams.

3. Why should I get paid via the Marypop platform?

By using Marypop to get paid by parents, you avoid any misunderstanding or omission at the time of payment: overtime, extra childcare, night hours... you are guaranteed to be paid at the price you have set, without discussion.

4. How do I set my rate and which amount will I get paid?

You are free to set your rate while respecting the legal minimum wage in your country. The rate you enter on Marypop is the net rate per hour and your will get paid the amount of that net rate.

5. How and when will I be paid?

You will be paid by bank transfer to the bank account details you provided when registering with Marypop, according to the number of hours worked (including any overtime), and after you have completed this procedure after your babysitting :
- After your baby-sitting, you have to validate the end of your baby-sitting: to do so, go to your Marypop account, heading "My bookings", then click on the booking concerned.
- By clicking on the "Confirm end of babysitting" button, you will be able to confirm (or modify) the hours you have worked before validating your schedule.
- The parent is then automatically invited by email to confirm these schedules.
- You will then be paid within 3 days (excluding weekends) maximum.

6. Do I have to report my income?

It is mandatory to report income received from the use of Marypop.

For more information, you can also consult the following website:

https://www.economie.gouv.fr/particuliers/activites-de-service-cotisations-sociales-declaration-revenus

7. Am I allowed to go and babysit during Coronavirus containment?

Yes for France. You must complete and print the DEROGATORY TRAVEL CERTIFICATE and tick reason no. 4: Displacements for compelling family reasons, for assistance to individuals vulnerable or childcare.
Also take an official identity document with you as well as the telephone number of your employers.

Yes for Spain. You must complete and print this document.

8. What hygiene measures should be taken to avoid the contagion and transmission of the Coronavirus?

In the face of the coronavirus, there are simple gestures to preserve your health and that of your family and friends:

- Wash your hands very regularly. Here is the IRNS tutorial: https://www.youtube.com/watch?v=GweBYlpWKxg
- Cough or sneeze into your elbow or into a handkerchief.
- Greeting without shaking hands, avoiding hugs.
- Use single-use tissues and dispose of them.
- Do not touch your face with your hands (and do not touch someone else's face).
- Avoid gatherings, limit travel and contacts

The IRNS website gives you here a complete information.

9. Why add a presentation video?

A short video presentation can help parents who view your profile to get to know you better, and it will surely inspire more confidence. You'll be more likely to be contacted later!

10. Some instructions for making your video:

- Your video should last between 1.30 min and 2 min.
- Shoot this video outside ideally (park, garden...)
- Non-extravagant clothing (no sunglasses, no hat, headphones, mask;)
- Orientation of the video in landscape mode and not in portrait mode
- Remember to smile well and project a positive image of yourself!

To introduce yourself, you can start with your first name and country of origin (specify if you have dual nationality or if you have lived abroad), then mention the languages you speak (saying a few words in them) as well as your hobbies and interests. Finally, tell us why you enjoy looking after children and talk about your experience as a babysitter.

11. How do you add your video presentation to your profile?

Once the video has been filmed, you need to post it on Vimeo or YouTube (you can use the "Unlisted" option), then attach the link in the "My Info" section. Don't forget to save it afterwards!

12. Why don't I have to give my contact details to a parent who requests me?

Your contact details will be automatically transmitted via the platform to the parent as soon as a reservation is confirmed: it is therefore unnecessary to give them your details.

Furthermore, for your own safety, we invite you never to give your details before a reservation is made or not go to a babysitting that has not been booked though the platform.

Finally, our system detects messages containing this information and your account will be suspended automatically.

13. How can I end my collaboration with Marypop or suspend my profile for a while?

If you want to stop being visible on our website, just send "OFF" to contact@marypop.com.

14. How can I reactivate my profile with Marypop?

If you want to be visible again on our website, just send "ON" to contact@marypop.com.

15. How to be visible to parents looking for extracurricular childcare?

If you are available a few days of the week between 4.30pm and 7pm? We advise you to select the "After-school care" service in the "My Info" tab of your Dashboard. This way your profile will be directly visible to parents looking for this service.

16. Why is it important to fill in my General Availability Table?

This table allows you to inform parents about your general timetable and to receive more qualified requests. You will find it in the "My Availabilities" section of your Dashboard.